Request a Cancellation

  • A cancellation can be requested directly through our Order Visibility Portal (OVP).
    Click here to log in, or contact us at 1-855-253-6686, Option 1.

  • Lenovo cannot guarantee cancellation or change to an order once it has been received. All cancellation requests will be reviewed to determine eligibility. Products that have already shipped or started the manufacturing process cannot be canceled. Software delivered electronically cannot be canceled at any point. After submitting a cancellation request, you will be notified via e-mail if the order was canceled successfully or if we are unable to fulfill your request.